客戶體驗管理圓桌會議
時間：2015年3月16-18日
地點：新加坡卡爾登酒店
介紹：
CEM Roundtables 2015， held in Singapore from 17th – 18th March 2015， combines best practice sessions with discussion roundtables for problem solving， idea exchanges and debate on the hottest topics on customer experience in the region.
This is the premier event for peer-to-peer networking which gives you unlimited access to thought leaderships from industry movers and shakers both locally and regionally.
2015亞洲呼叫中心會議
時間：2015年3月30-31日
地點：馬來西亞吉隆坡
介紹：
The Contact Centers Asia will provide a platform for senior experts from the contact center industry to discuss the customer journey， how social media is driving innovation， Data analytics， Cloud and more！ Debate the self-service makeover-Optimization of multichannel platforms， reduce employee churn& return with concrete ideas to drive your company forward！
客戶關懷領導活動
時間：2015年4月15-16日
地點：英國倫敦
介紹：
IQPC and Call Center IQ are proud to present the Customer Care Leadership Movement， an executive-level think-tank of customer service， contact centre operations and customer experience professionals where the common denominator is a readiness for transformation. This unique event marries strategic plays with operational pragmatism in a personalized， hands-on experience unlike any other.