Delivering a world-class customer experience requires incorporating innovative skills， techniques and technology in the business transaction with the customer. In the past， most companies based their business model and key to success on providing the highest quality product， the best value for the buck， and the best customer service. Today， providing the best customer experience benchmarks your business against your competitors.
2015電子零售大會
時間：2015年2月17-20日
地點：美國棕櫚泉
介紹：
Our topics and content spans from： online marketing， digital engagement， customer acquisition and retention strategies， analytics， mobile， social， email， search， usability， design and more – If you have a pain point， we’ve got you covered.
Expand your community through fun and interactive networking with every part of the industry. From Target to Walmart， from HSN to CVS， or from Sony to Zappos. This is where the entire retail community comes to connect.
客戶行為情報分析
時間：2015年2月25-27日
地點：美國聖地亞哥
介紹：
Every business from big box retailers to insurance companies to movie studios is looking to analytics for strategic solutions. It’s a fact， customer intelligence improves customer engagement and marketing performance. The issue is… skill demand outweighs supply.
This event is for you. Introducing Customer Intelligence in Action.