ChapterOne?Employee’sEnrollment前??言前??言本書以物流人才市場需求為導向，以畢業生就業簡曆填寫—麵試—輪崗實習為主線，以提高學生崗位專業英語技能為核心，設計了4個學習情境和13項工作任務。4個學習情境分別是“Employee’sEnrollment”“TransportationManagement”“CustomsDeclarationforImportsandExports”“EmailWriting&BusinessCorrespondence”。
本書在編寫過程中，力求突出以下幾個特點：1.代入感強。本書以一個物流行業新人的成長經曆為線索，講述其從找工作到在單證員、報關員、客服人員等各崗位輪崗，並最終成為一名合格的物流從業人員的過程。
學習過程中，學生融入工作情境，與主人公一起完成知識和技能的學習，這有助於增加學習的趣味性，增強學生分析問題和解決問題的能力。
2.基於真實業務。本書是校企合作的成果，在編寫過程中，得到了來自廈門嘉裏大通物流、廈門新四海船舶等多家物流公司的一線技術骨幹的指導。本書以幾位行業專家多年的實際業務操作經驗為主導，立足實際，把工學結合作為重要切入點，使學生能在真實的進出口工作項目和情景模擬中，全麵學習進出口貿易的綜合知識，掌握從事跨境貨運工作所必備的專業知識、業務技能和職業能力。
3.形式靈活，直觀性強。本書配有大量的實物圖、流程圖和歸納圖表，以及“knowledgelink”“practicing”“self-study”等內容，摒棄一味的理論灌輸，從而加強學生對知識的理解和吸收。
本書既可以作為各類中專、大專和本科院校物流類專業以及其他相關專業的教學用書，也可作為物流行業從業人員的培訓教材或參考書。
本書已被編者應用於實際教學中，教學效果得到學生和教師的肯定。在教學中，建議理實結合，總學時安排56學時，其中理論30學時，實訓26學時。
本教材學習情境一“Employee’sEnrollment”由張欣編寫；學習情境二“TransportationManagement”由鍾聰兒負責PartI&IV、高飛負責PartII和鄭穎負責PartIII的編寫；學習情境三“CustomsDeclarationforImportsandExports”由張欣編寫；學習情境四“Email1
跨境物流專業英語Writing&BusinessCorrespondence”由韓捷編寫；張欣負責本教材的策劃和統稿，鍾聰兒、韓捷協助統稿，鄭穎完善後期的教學資源庫建設。為方便教學需要，本書編寫人員為課程教師免費提供此教材的教學課件、練習答案、電子教案和教學大綱等，歡迎任課教師來信索要：[email protected]。
本教材在編寫過程中得到了吳維、林誌偉等各位合作企業同仁們的無私幫助，在此深表感謝！同時，教材編寫過程中，大量采用了一線行業資料、借鑒了國內外諸多學者的觀點，參考了大量的論文、專著和網絡資料。這些資料、觀點給教材的編寫提供了極大的幫助，在此表示誠摯的謝意。
本書的進出口操作流程以及相關單證是以目前福建地區市場情況為基礎，由於國際貨運市場在發展，行業規範和製度在不斷完善，以及全國各地區實際操作有差異，因此，日後，本書會適時地更新和增減。鑒於編者水平有限、時間倉促，本書難免有不足之處，懇請各位專家和讀者批評指正！
編?者2016年5月2
CONTENTS1\/ChapterOne?Employee’sEnrollment2\/PartI?HowtoApplyforaJob7\/PartII?CompanyStructure&EmploymentTerms14\/ChapterTwo?TransportationManagement15\/PartI?MarineTransport42\/PartII?AirTransport56\/PartIII?Rail&RoadTransport69\/PartIV?InternationalMultimodalTransport75\/ChapterThree?CustomsDeclarationforImportsandExports76\/PartI?RecognizingtheChinaCustoms85\/PartII?CustomsDeclarationProcedure91\/PartIII?DeclarationProcess100\/PartIV?TradeBarrier113\/ChapterFour?EmailWriting&BusinessCorrespondence114\/PartI?HowtoWriteanEmail118\/PartII?MakingaDeal136\/PartIII?ClaimsandSettlementsChapterOne?Employee’sEnrollmentChapterOneEmployee’sEnrollmentKnowledgeRequirements:●?Corporationtypes●?Jobtitles●?NamesofCountriesPracticeSkills:●?BecapableofapplyingajobontheInternet●?Beabletoreadthebusinesscards●?Cantellthedifferencesbetweendifferenttypesofcompanies●?HavetheabilitytospeakfluentlyinthejobinterviewRecommendedClassHours:6hours1
跨境物流專業英語PartI?HowtoApplyforaJobLearningDavidLinisafreshgraduatefromcollegeandhopestoobtainajobintransportindustry.Aftersurfingontherecruitingwebsiteforseveraldays,hefindsajobadvertisementfromBerryLogistics,aleadingfreightforwardingcompany.ReadthejobadvertisementbelowandhelpDavidtofigureoutthefollowingquestions.
2ChapterOne?Employee’sEnrollmentKeyPoints:SalesExecutive,SalespersonorSalespeople銷售人員SalesManager,SalesDirector,theheadofsalesdepartment銷售主管Salary,Wage??工資Bonus獎金,紅利Questions:1.Doestheterm“branch”equaltotheterm“subsidiary”?Ifnot,what’sthedifferencebetweenthem?
2.Doyouknowanyotherjobdescriptions\/titlesofacompany?AndtranslatethephrasesintoChinese.
JobTitlesBoardChairmanChiefExecutiveOfficerGeneralManagerDeputyManagerProjectManagerAssistantManagerPracticingDavidLindecidestoapplyforajobinBerryLogistics,pleasehelphimtofillouttheapplicationform.
Pleasefillinyourinformationtofinishthisapplication.
PersonalDetailsYourFamilyName:YourGivenName:Nationality:Birthday:Gender:MaritalStatus:CredentialNumber:PlaceofResidence:PoliticalAffiliation:□LeagueMember;□Communist;□theMasses;□Other3
跨境物流專業英語Eyesight:Stature:ContactTelephoneNumber(includingcountryandcitycodes):EmailAddress:MailingAddress:EducationBackgroundsFrom(time)to,majorininFromto,majorininFromto,majorininEducationalLevel:□Bachelor;□Master;□PhD;□OtherTechnicalTitle:OtherCertificate:WorkingExperiencesFromto,workasa\/aninFromto,workasa\/aninCurrentSalary:WorkSeniority:PositionApplicationApplyforpermanentortemporaryposition?
ObjectivePosition:KeySkills4
ChapterOne?Employee’sEnrollmentFurtherReadingHerearetworealjobadvertisementsdownloadfromtheMaersk’swebsite.Canyoucatchthekeyinformationfromthem?
1.JobAdvertisementforWNDRunningManager5
跨境物流專業英語2.JobAdvertisementforAirImportAssociate6
ChapterOne?Employee’sEnrollmentPartII?CompanyStructure&EmploymentTermsDavidLinsucceedsinapplyingajobonlineandreceivesaphonecallfromLewisKnight,aPersonnelSupervisorinBerryLogistics.Afterashortinterview,theSalesManager—KeithWilliamgivestheapplicantsabriefintroductionofBerryLogistics.
LearningReadthefollowingstatementandhelpDavidLintosolvetheproblems.
KeithWilliam’sPresentationWelcometoBerryLogistics.MynameisKeithWilliam,theheadsofsalesdepartment.
IwouldlikeyoutohaveageneralideaofBerryLogisticsbeforeyousignyouremploymentcontract.Idobelieveyouwon’tchangeyourmindaftermypresentation.
Asyouknow,BerryLogisticsisamultinationalenterprise,apubliclimitedcompanyvaluesat＄1.5bn.Eversinceitsestablishmentin2001,BerryLogisticshasbeencommittedtoimprovingservicequalityandsatisfyingmarketdemands.BerryLogisticsfoundeditsheadquarterinBeijingandenjoysanationalnetworkofbranchescoveringmajorcitiessuchasDalian,Shanghai,Wuhan,Xiamen,ShenzhenandChengdu.Itprovidesprofessionalcross-borderlogisticsserviceandmorethan80%ofourbusinessareimport\/export-related,itswide-rangebusinessservicesincludinginternationalfreightforwarding,customsdeclarationandexpressdeliveryservices.
BerryLogisticshaslaunchedservicesintheU.S.,Canada,Australia,Singapore,Japan,SouthKorea,Malaysia,ThailandandVietnam.Anditisstillactivelyexpandingitsoverseasbusiness.
Currently,BerryLogisticshasnearly20,000employees,5,000vehicles,10aircraftsand2,200servicecentersinbothmainlandChinaandoverseascountries\/regions.
Overthepast15years,BerryLogisticshasputmucheffortintostrengtheningitsinfrastructure,developingandbringinginadvancedinformationtechnologyandequipmenttoimproveautomaticoperationandoptimizethecapacityofthewholeservicenetwork.Asaresult,BerryLogisticsisabletomonitorandtrackeverystepthroughoutthewholeinternationallogisticsprocess,andtheservicequalityhasbeenenhanced.
XiamenBranchisfoundedinlate2010with8departments.Fromthepiechartintheinformationbrochure,youwillnoticeoursalesdepartmentisalreadythelargestoneintheBranch,anditisstillrecruitingnewmembers.Asourjobisnotonlylimitedtoopenupnewmarketsortargetnewclients,butalsoinvolvingcustomerservice.
Thatmeanswehavetoserveourclientsbefore,duringandafterthepurchasesofour7
跨境物流專業英語services.Wearealsoresponsibleforcomplaintssolving.So,yes,it’snotaneasyjob,butit’sajobworthworkingatyourmost.Yourcontributiontoourcompanywillfullyreflectinyourpaymentandpromotion.
KeyPoints:MultinationalEnterprise,TransnationalCorporation,InternationalFirm跨國公司PublicLimitedCompany股份有限公司Headquarter,HeadOffice總部FreightForwarding貨運CustomsDeclaration,declaretocustoms報關ExpressDeliveryServices快遞服務Infrastructure基礎設施InformationTechnology,IT信息技術InformationBrochure宣傳冊Questions:1.Doyouknowanyothercorporationtypebesides“publiclimitedcompany”?Ifyoudo,pleasetranslatethefollowingphrasesintoChinese.
CorporationTypesListedCompanyJointVentureParentCompanyHoldingCompanySubsidiary8
ChapterOne?Employee’sEnrollment2.Fromtheabovetable,whichoneisownedmorethan50%ofanothercompany?Andwhichoneadministersothercompaniesinagroup?
3.Whatisthetimeandaddressofthecompanyestablished?
4.Canyouunderstandthefollowingsentencesincludingtheword“express”?
(1)Thishotelprovidesexpresscheck-inforbusinessman.
(2)Wordscannotexpressmyfeeling.
(3)Anexpresscommandshouldbestatedclearly.
5.HowmanyyearslatertheBerryLogisticssetupitsXiamenbranchafteritsestablishment?
PracticingDavidLinisgoingtosignanemploymentcontractwithBerryLogistics,andheneedstoreadthetermsandconditionscarefully.Pleasetranslatetheextractfromthecontractonthenextpagetohelphimunderstandhisrightsandduties.
9跨境物流專業英語10ChapterOne?Employee’sEnrollmentArethefollowingsentences“right”or“wrong”?Ifthereisnotenoughinformationtoanswer,choose“Doesn’tSay”.
1.Davidhastofaceonemonthtrainingperiod.
A.RightB.WrongC.Doesn’tSay2.Davidwillreceivehisbonusannually.
A.RightB.WrongC.Doesn’tSay3.Theovertimerateis￥180\/honpublicholidays.
A.RightB.WrongC.Doesn’tSay4.DavidshouldconsultKeithWilliamifhewantstohavetimeoff.
A.RightB.WrongC.Doesn’tSay5.IfDavidworksinthecompanyformorethan10years,hewillhave16daysannualleave.
A.RightB.WrongC.Doesn’tSay6.Inthesalesconference,Davidneedstodressinformalclothing.
A.RightB.WrongC.Doesn’tSaySelf-studyDavidLinreceiveshisownbusinesscardfromH.R.Department.Whatcanwelearnfromthisbusinesscard?
PracticingHerearesomebusinesscardsfromBerryLogistics,couldyoufindoutwhoiseachquestionfor?
1.Whencantheconsigneereceivehiscargoafterpayment?
2.Doesthecompanyplantocutjobsthisyear?
3.WhencanIreceivethemate’sreceipt?
11跨境物流專業英語4.DoIneedtofillinthisHAWB?
5.WhencanIstartmyannualleavethisyear?
6.Whencanwehavethefinalfreighttariff?
7.Whatkindsofgoodsneedtopassthroughanimalandplantquarantine?
8.CanIcheckmybalancesheet?
9.Howmanysalesconferenceswillbeorganizedthisyear?
12ChapterOne?Employee’sEnrollmentExercising1.AnswerthefollowingquestionsaccordingtothetextofChapterOne.
(1)WhatarethecorebusinessesofBerryLogistics?
(2)WhatdoesDavidLindoinBerryLogistics?
(3)What’sthemainmodeoftransportforBerryLogistics?
2.Workinpairs—oralexerciseImaginethatyouwouldliketobeanOPinSeaFreightDepartmentofBerryLogisticsandonyourinterviewtheH.R.Manager,LewisKnight,asksyoutointroduceyourself.Pleasebrieflyintroduceyourselfin2minutes.
Andafteryourintroduction,Mr.Knightasks:“What’syourrequirementwithpay?”Howwouldyousayifyouhavefollowingrequirement?
(1)Salary:￥3500\/month(2)Bonus:onceamonth,notonceayear(3)Overtimepay:mustbepaidifworklate13跨境物流專業英語ChapterTwoTransportationManagementKnowledgeRequirements:●?Featuresandadvantagesofdifferentmodesoftransport●?Operationsofeachmodeoftransport●?RelateddocumentsofeachmodeoftransportPracticeSkills:●?Becapableofintroducingtheservicesofeachmodeoftransport●?Havetheabilitytocommunicateunderdifferentcircumstancesofoperation●?BeabletofillinrelateddocumentsofeachmodeoftransportRecommendedClassHours:16hours14ChapterTwo?TransportationManagementPartIMarineTransportSection1IntroductiontoSeaFreightDepartmentLearningDavidLinisnowworkingasaninterninSeaFreightDepartment.Theassistantmanager,SarahLongman,isresponsibleforguidinghimwithdifferenttypesofseafreightservices.BelowisaconversationbetweenSarahandDavid.